TERMS & CONDITIONS
Ox Overland will provide warranty to the original purchaser and only the original purchaser of the product, under the following conditions;
Ox Overland will warrant against manufacturing faults and defects in material and workmanship for a period of 12 months from the original purchase date.
Ox Overland reserves the right, at its option, to repair, replace or refund the purchase price of a faulty or defective product or its components, if returned to the place of purchase during the warranty period.
When returning a product for warranty assessment, it must be accompanied with the customer’s name, address, contact number, a clear description of the fault and a copy of the original sales receipt detailing the date of purchase.
This warranty does not apply to damage due to accident, misuse, abuse, misapplication, collision, modification, improper installation or lack of improper maintenance. Ox Overland shall not be responsible for the natural breakdown of materials that occurs inevitably with extended use (e.g. UV light damage on tents, exhausted zips).
THE WARRANTY SET FORTH ABOVE IS THE ONLY WARRANTY. There are no other warranties, including but not limited to implied warranties or merchant ability or fitness for a particular purpose.
Any implied warranty which by law may not be excluded, is limited in duration to 12 months, from the date of the original retail purchase of the product.
Ox Overland shall not be liable for special, indirect, incidental or consequential damages (including, but not limited to, lost profits, down time, or loss of use) under any legal theory, even if Ox Overland was advised of the possibility of such damages. Ox Overland will not be liable for any damage caused to the vehicle it is mounted onto, during installation or use.
Ox Overland reserves the right to change product design without notice. In situations where Ox Overland has changed a product design, Ox Overland shall have no obligation to upgrade or otherwise modify previous manufactured products.